We do our best to ensure that your queries are dealt with quickly and efficiently.
All Staffroom clients have access to our unlimited unbeatable support service as part of their subscription. Unlike the support you get from other companies, we don’t place any limits on the number of times you can use of our support service. Even better, our support team doesn’t just provide advice, but also hands on help with Staffroom configuration as well!
Staffroom Support includes…
- Phone and email support
- Available during South African business hours
- 8am until 5pm Monday to Thursday
- 8am to 4pm on Friday
- Responses are provided to all queries within 8 business hours
- Hands on configuration changes and updates to your site
Providing unlimited unbeatable support to all our Staffroom school clients is quite a lot of work at times. Why not put limits on our support service like everyone else does? We know that great support is an essential part of making sure you are successful with Staffroom (which means you’ll be more likely to stay with us – which is what we want).